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FAQ

See below for the most common questions asked by our customers

We recommend:

4 dumplings for a snack. 

6 dumplings for lunch/dinner.

8 dumplings if you are hungry. 

10 dumplings if you are very hungry.

There are many different ways to cook dumplings. You can pan fry them so they’re crunchy and golden, steam them so they’re clean and fresh, boil them in a dumpling soup, or you can even microwave our chilled dumplings for maximum convenience. 

See Cooking Dumplings for more in-depth instructions.

Stuck for what to eat your dumplings with? We have many serving ideas, including yummy salads, stir-fries, and soups. Dumplings are versatile and can go with anything! 

Instructions for Microwaving Dumplings
Learn how to microwave dumplings in their aliminium trays.
  • Unfortunately none of our dumplings are gluten free. They are vegan and dairy free however.
  • Our chilli oil is gluten free.
  • Please check the ingredients list on our product pages for more info.

We are committed to bringing your order to you in the most efficient and safe way possible. We work closely with NZ Post to do so. When you place an order with us, it will be dispatched the next working day between Monday and Thursday. Parcels are delivered Monday to Friday, within 3-5 working days depending on the product ordered and your location. 

See Shipping for more info. 

Chilled dumplings (from our online shop): They are best kept refrigerated, and not stored frozen. They normally have a ten-day shelf life from the day you receive your parcel.

Frozen dumplings (from your local supermarket): Best to store these dumplings frozen. If you unintentionally place them in the fridge, they will still be safe to consume with the next day or two. 

Mum’s Sauce: In the fridge as soon as it has been opened.  It has no preservatives at all but it still has a shelf life of 9 months.

Chilli Oil: You can choose to store in the fridge or the pantry. It also has no preservatives but has a shelf life of 1 to 2 years.

In terms of the product and taste, there is no difference between them. Frozen dumplings have a longer shelf life than our chilled dumplings.

Chilled dumplings from our online shop come in a microwavable tray with 12 dumplings. Our frozen packs from supermarkets have 10 dumplings each.

You can purchase one single pack from supermarkets, but need to purchase a minimum of four packs from our online shop.

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